All visitors MUST be registered prior to visiting the Web Adventure Park. Why? We take the security of all our visitors very seriously at The Web Adventure Park and our registration process is a key part of this. Our enhanced security procedures include the manned entrance and exit gate at reception – this system ensures that children can only leave the centre accompanied by the adult(s) they arrived with. We know you’ll understand how important that is.
We are a family company that encourages adults to play as well. Most of our facilities are suitable for children and adults to play together. We also have strict guidelines on our capacity levels. This allows us to provide a comfortable and safe environment for our customers. Adults are encouraged to use the facilities whilst supervising their children.
Parents/guardians must supervise their children at all times. Please inform your older children of the basic rules of play to ensure a comfortable and safe visit for all. Please pay specific attention to ensure older children do not play in the specific baby and toddler areas. These are clearly labelled. The Web Adventure Park team are around to help make your visit enjoyable.
In line with the local EHO and our public liability insurance, adults are not permitted to leave the centre whilst their children are playing. One adult (per family group), who is 18 years or over must be present in the centre at all times.
Comfortable clothes, ideally long sleeved tops and long trousers or leggings should be worn to The Web Adventure Park! Socks MUST be worn at all times on the play-frames by both children and adults. Please remove all loose jewellery and items from pockets too for your safety.
Your party host will greet you at Reception and take you to your party table when you arrive. The adults use this area as a base while the party is in full swing. Please arrive no more than 15 minutes prior to the start time.
Your party host is the key point of contact for the party. The Party Host will greet the guests on arrival, serve the party food in the party room and interact with the children to make sure they have a fantastic time.
The Party Host will provide a good level of service to both party parents and children. The Party Host’s primary focus will be the children.
Unfortunately due to a number of incidents with balloons being lost in the roofing we no longer allow helium balloons. Any balloons brought in will be kept safe by your party host until your party ends and then will be returned to you.
Unfortunately no, our party areas are in constant use throughout the day and have a very limited turnaround time. However, do speak to your party host on the day as it is sometimes possible to enter the room just before the food is served to put up any decorations you may have. Also the Party host will be able to assist you with this.